One of the organizations that we are profiling in the book, Kodak, has published a social media tips handout (pdf — tip @MackCollier). Kodak Vice President Jeffrey Hayzlett writes:
Why do I take the time to use social media like Twitter and Facebook? Because in today’s media landscape, it’s vitally important to be where our customers are. Kodak has always embraced this marketing philosophy, and today that means being active in social media.
The 16 page handout covers myths, provides tips, and includes information on Facebook, YouTube and Twitter. It also includes the company’s social media policy. Kodak has a great “where we are” page on the website: http://kodak.com/go/followus (long live shorter, human-readable URLs!).
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